Teacher satisfaction is something that Timesavers for Teachers.com takes pride in (see teacher testimonials).
Until very recently we had a policy of granting a complete refund for all purchases made, no questions asked, but unfortunately, this is no longer the case, mainly because of a recent trend by a very small minority of teachers to purchase downloadable books-resouces, return them, and then simply continue to use them. As the result of this, resource purchased from TIMESAVERS for TEACHERS.com online are no longer refundable. Please use the available and plentiful samples to get a good idea regarding the content of each of the books before buying.
If you change your mind about your purchase, we can offer you in echange another available book or more. No additional refund will be offered.
If a download, or use of material, issue comes up, it is almost always due to a very minor technical problem related to settings of the host computer, outdated Adobe Reader program files, or a slow interent connection that may interfere with a complete book file download.
No refunds will be provided for a CD that has already been shipped. Refunds will not be provided for either the cost of the item or the cost of shipping.
No refund for the newsletter membership fee of $5 will be given to teachers simply because everyone on the list has have already been sent the two complementary downloadable books, and given the 40% discount for the Timesaving KITS and the Teacher's Binder offer. Moreover, numerous other freebies have been sent to teachers in the follow-up email messages.
If you have any questions regarding the refund policy, please use the Contact link.